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More Than Ink Printing
4850-101 Collins Road
Jacksonville, FL 32244
Office 904.215.1086

Monday - Friday
8:00am - 5:00pm

FAQs

We understand that the world of printing is vast so we're here to help.  We have a few common questions here and we're always available by email or phone as well.  Thank you for trusting More Than Ink to be your partner in Printing.

Email - team@morethanink.com

Phone - 904-215-1086

  1. What type of products and services do you provide?

    Good question! We are a full service shop and offer a wide range of products and services. We can print just about anything on paper and we have a sign department to help with storefronts, trade show items, wall murals, vinyl decals and signs.

    Please see our products page on our new storefront site to see our most popular items. If you don't see the item you need please send us an email or quote request and we can get an estimate sent over to you.

    www.morethanink.com/products/

  2. Please visit our estimate request page at:
    www.morethaninkprinting.com/customer_center/

    Or also check out our storefront which allows you to get quick pricing on many of our most popular items.
    www.morethanink.com/products/

  3. Tips on how to save your design files

    Make them print ready and acceptable for us to print.

    COREL DRAW:
    • Embed all Images.
    • Convert all your text/copy to outline fonts.
    • Export as a PDF file.

    FREEHAND:
    • Embed all Images
    • Convert all your text/copy to paths
    • Export as Illustrator EPS or PDF

    PAGEMAKER:
    Saving your PageMaker file as an EPS
    • Embed all Images
    • Convert all your text/copy to outline fonts
    • Export your file as an EPS using the below settings:
    Postscript Level 2
    CMYK Mode
    TIFF format and
    Binary

    PUBLISHER:
    Under File, Print, select Adobe PDF writer
    Under Properties select Press Quality and Save your PDF

  4. At what resolution should I save my photos and graphics?

    Resolution should be set to 300 dpi for the best results.

    Many images online are 72dpi or at a smaller scale so it is also important to know the size of your document.

    The ideal file to send for printing is a PDF file, at 300dpi, with a 1/8" of bleed on all sides, and saved in CMYK color mode.

  5. What is a proof and why is it important that I look at it?

    A proof in most cases is going to be the digital copy of the file that we send for you to review before we start production. We send copies of the artwork to approve before all jobs that we print. This allows you to have a final look before we start printing to ensure everything is accurate.

    It is important to us that your job is printed correctly and accurately the first time.

    We can also provide physical hard copy proofs on projects if needed. Please let us know if this is something you require and we can help you through the details to get a physical proof produced to review.

  6. What is the Pantone Matching System?

    The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

  7. Why do the printed colors look different from the colors on my screen?

    In short, printers and monitors produce colors in different ways.

    Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

    When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

  8. Is white considered a printing color?

    Not typically because white is the default color of paper, it is simply recognized as the absence of any ink.

    When using colored paper, white ink may be used if any text or graphic requires it. However we do not offer white ink at this time.

  9. What file format should I use when submitting my electronic document for printing?

    PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents.

  10. Once I submit the documents, how long will it take to finish my job?

    Standard production is 3-5 days and may vary depending on the size or special finishes on the job. We always strive to complete jobs as soon as possible and if you have a specific deadline let us know and we will work with you to come up with a plan to complete your job in the time needed.

  11. What is variable data printing?

    Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient.

    For example a postcard could go out to 1,000 clients and each of these postcards could be personalized with the recipients name. Customers are much more likely to keep or remember something addressed to them personally.